Nightingale-os — Support

For clinicians, schedulers, and administrators of home health agencies using the Nightingale platform.

Who is this app for?

Nightingale-os is a workforce application for staff of U.S. home health agencies that subscribe to the Nightingale platform from The Premier Health Group LLC.

The app cannot be used without an account provisioned by an agency administrator. There is no public signup.

If you are a clinician, scheduler, or administrator

Please contact your agency administrator first for login help and schedule questions. They manage user accounts, roles, and assignments for your agency.

If your agency has confirmed your account is active and you still cannot sign in, email support@premierhealthgroup.health and include your agency name.

If you are an agency administrator or evaluator

You can contact our support team directly:

Privacy & Security

Nightingale-os is HIPAA-compliant. Data is encrypted with TLS 1.3 in transit and AES-256 at rest. Authentication uses OAuth 2.0 / OIDC with multi-factor authentication.

Becoming a customer

Agencies interested in adopting the Nightingale platform can email support@premierhealthgroup.health.

Onboarding requires a signed Business Associate Agreement (BAA) and a SaaS subscription.